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Welcome to the Keyfactor Support Portal!

News and Announcements News and Announcements News and Announcements Check out what's new and the latest happenings
My Requests My Requests My Requests See what's going on with your requests
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Product Documentation

Command and Related Products Reference guides for Command, Gateways, SCEP, ACME, and more
EJBCA EE Installation, operations, integration, tutorials, troubleshooting, and release notes
Hardware Appliance Installation, operations, troubleshooting, maintenance, and release notes
Bouncy Castle Interoperability, FIPS Private Label Validations, how-to guides, repositories
SignServer EE Installation, operations, integration, reference guide, tutorials, and release notes
Signum SaaS documentation including Admin Web Console, agents, administration, examples, and release notes

Knowledge Base

General

General news and announcements about Keyfactor products and events

News and Announcements

Keyfactor Acquires InfoSec Global and CipherInsights to Accelerate Digital Trust & Crypto-Agility
Q1 2025 KFU content update
Important Notice: EJBCA - Potential CAA compliance issue
Service outage announcement: Hosted environments impacted [Resolved] - July 19, 2024

Security Advisories

EJBCA security advisory: EJBCA standalone CMP CLI client
Security Advisory: EJBCA - Partial denial of service attack on certificate distribution servlet /ejbca/ra/cert
Security Advisory: SignServer - Cross-site scripting issue in Admin Web

Q&As

FAQs: Post-quantum cryptography

Archives

Service outage announcement: DSM SaaS provided by Fortanix is inaccessible globally
[Important Notice] - Keyfactor Universal Orchestrator framework issue in Command versions 10.3-10.5 [UPDATED 2/7/2024]
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Command

Learn how to orchestrate and automate your PKI and digital certificates with the Keyfactor Command platform

Configuration

Protocols

Certificate Management

How it works: Command chain building
FAQ: Why are there back slashes in the organization name in the full DN?
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EJBCA

Release Notes

EJBCA 9.3 released
EJBCA 9.2.2 released
EJBCA 9.2.1 released
EJBCA 9.2 released
EJBCA 9.1 released
EJBCA 9.0 released
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SignServer

Release Notes

SignServer 7.3 released
SignServer 7.2 released
SignServer 7.1 released
SignServer 7.0 released
SignServer 6.3 released
SignServer 6.2 released
See all 8 articles
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